Leaking cylinder

Hot Water Cylinder Leak Repair: Locate the Source First

In short

A cylinder leak is repaired by finding where the water comes from first. Valve group joints, an immersion boss, coil connections and a discharge route can all be fixed on their own, but a weeping shell seam cannot, so locating the source decides repair or replacement.

Fig. 1Cylinder insulation jacket

What the visit covers

  • Isolating supply and power before anything is touched
  • Tracing the leak to valve group, boss, coil joint, discharge route or shell
  • Repair of every leak source that can be repaired in place
  • A clear replacement recommendation where the shell has failed

Fixed prices

What it costs

Cylinder troubleshooting and diagnosis
No call-out fee.
£180Fixed price

No VAT is charged

There is no call-out fee

Order of work

  1. Make it safe

    Supply and power are isolated and the area around the base is dried so the true source shows.

  2. Trace the water upwards

    Dry the base, then follow any new moisture to the highest wet point, because water runs down before it drips.

  3. Name the leak source

    Valve group, boss, coil joint, discharge pipe or shell seam, each with a different fix.

  4. Repair or replace

    Replaceable parts are repaired in place. A leaking shell is replaced.

Where is my hot water cylinder leaking from?

Water finds the lowest point, so a puddle at the base tells you very little about where the leak starts. The source can be several centimetres above and run down the insulation or the pipework before it drips.

Cylinder leaks fall into a short list, and each has a different outcome. The list below runs from the most common source to the one that cannot be repaired.

  • Valve group and compression joints: a weeping nut or olive, a failed seal on the combination valve or a passing strainer cap.
  • Immersion boss: a perished fibre washer or a scaled element thread letting water seep round the element.
  • Coil connections: unions or compression joints on the flow and return of an indirect cylinder.
  • Discharge route: the tundish and its pipe, where a relief valve is passing water that then appears to come from the cylinder.
  • Shell seam or base: a seam weeping at a weld or corrosion through the base. This is the one source that cannot be repaired in place.

What should I do while water is leaking?

Isolate the electrical supply to any immersion heater at the isolator or fused spur before touching anything near a wet cylinder, because mains voltage and water together are a shock risk. If the isolator is wet or sits in the path of the water, switch the circuit off at the consumer unit instead, and do not touch it with wet hands. Then shut the cold supply to the cylinder at its isolating valve if you can reach it safely, or the main stopcock if you cannot.

Catch what you can in a container and move anything stored beneath the cylinder. Do not remove covers, tighten relief valve connections or put a cap on a discharge pipe. A blocked discharge on an unvented cylinder stops it releasing pressure.

Safety

Water spraying or running hot from an unvented cylinder is a scald risk. Turn off the heat source, keep clear and call an engineer. If you can smell gas anywhere in the property, get outside and call the National Gas Emergency Service on 0800 111 999.

Which leak sources can be repaired?

Almost everything outside the shell can be fixed in place. A compression joint is remade with a new olive and nut, and a combination valve or temperature and pressure relief valve is replaced with its fittings as a set. A scaled immersion boss usually means a new element and washer, as covered in immersion heater replacement. Part-by-part repair is set out in cylinder fault repair.

A leak that appears only when a valve discharges is often not a leak at all. The tundish is doing its job, and the fault is the valve or the expansion vessel behind it. That branch is covered in TPRV and expansion vessel repair.

Prolonged water at the cylinder base can rot the timber base and stain walls, so the cause is fixed before parts are replaced and any damp is dried out. That matters because a repair on top of a wet base only hides the problem.

When does a leaking cylinder need replacing?

If water is seeping from a weld seam, from the side of the shell beneath the insulation or from the base, the vessel itself has failed. Patching a pressure vessel is not a repair a householder or a competent installer should attempt, and it does not return the cylinder to a safe, watertight state.

Before that call is made, the other sources are ruled out, because a weeping valve joint can look exactly like a failed shell. The way the cylinder is tested in order is set out on hot water cylinder diagnosis.

Where replacement is the answer, the same-for-same swap and the choices around it are in cylinder replacement.

Questions people ask

Why is my hot water cylinder leaking from the bottom?

Water runs downhill, so a wet base can come from a valve, boss or joint higher up. Dry the base, then trace the moisture upwards. If the water is seeping from a seam or through the base itself, the shell has probably failed.

Can a leaking hot water cylinder be repaired?

Yes, if the leak is at a valve, joint, immersion boss or coil connection. A leak from the shell seam or base cannot be repaired in place and means replacement.

How much does it cost to fix a leaking cylinder?

It depends on the source. A joint, a valve set or a shell failure are very different jobs. Finding the source is a cylinder diagnosis, a fixed price of £180, and no VAT is charged. A failed shell leads to a replacement, whose fixed prices are on the pricing page.

Is a leaking cylinder dangerous?

It can be. Water near electrical parts is a shock risk, so isolate the power before touching anything. A discharging unvented cylinder can also release scalding water, so keep clear of the tundish and discharge pipe.

Hot water cylindersLondon inside the M25, 24/7
Call 020 7870 1666